17 April, 2014

When I Decided to Visit A Government Hospital

I am a very quick thinker and very decisive. Usually my decisions don’t lead me in a soup and rarely do I regret taking quick decisions but ten days ago something happened which is making me bang my head on the wall.

It has been more than a fortnight that I was noticing small things in my body and when I started noticing the symptoms I could feel an old ailment returning. Acting proactively I decided to visit the doctor in my office. As I shared my issues she suggested few blood tests and booked me an appointment with the consulting doctor for 16th April. I think this doctor’s visit happened on 1st April. As the test had to happen empty stomach, I decided to utilise my 1st Saturday off for the same.

The issue in hand was which pathology lab to go to. I scouted a little and realised that we had MGM Hospital for Women and Children in vicinity. The decision was made for me because this hospital was of good repute.

Saturday I was up early and managed to leave by 7:30 AM. I reached the hospital main gate and was directed towards the rear gate. The entrance from that side opened in front of the emergency counter (see the image) from there I was directed towards Pathology Lab.

When I reached the Path Lab and showed my paper I was asked to go to the Reception to a- make the payment for case paper & b- to get the case papers made after which I was supposed to visit the emergency counter where they would write the tests for me. Then I was supposed to go back to the reception; pay for the tests, get the receipts and then return back to the path lab. I did all that and came back 15-20 minutes later and gave my papers to the technician there. She did some jing bang and asked me to come in. As I sat down I asked her by when would I get the results and the following ensued.

Me: When will I get the reports?
She: Ma’am Monday.

Before I could smile in acknowledgment she added

She: Ma’am next Monday ok? i.e. 14th April.
Me: 10 days?? What are you saying? These days tests are done quickly how come you are taking this much time.
She: Ma’am we do specifics tests on specific days and the one that you are wanting happens only on Friday & Saturday. It is already Saturday now so yours will happen on next Friday.
Me: But I have a doctor appointment on 16th April. How can you take so much time? Are you sure, I think I will take a refund.
She: Ma’am there will be sufficient time. Do you want me to make a refund slip?

I was in clear two thoughts, on the one hand the arrogant attitude of the technician irked me and on the other hand all the running around (empty stomach) that I had done to reach at this point was playing on my mind. I weighed down the pros and cons and decided to go ahead with the test there only. I mean even the refund would mean more running around. How I regret this now. But more on that later. I gave the blood sample and left the hospital after confirming several times that the report would be available on 14th.

When I was returning back I drove through various lanes, looking for another Pathology lab, don’t know why but I had started having doubts about the hospital. However the unnecessary double spending stopped me from seriously looking out and went back home. How I regret this decision now.

On 14th morning I decided to check the availability of the reports and following happened

Me: I had XYZ test on 4th April, you had said the reports will be available today, can I come?
Tech: Ma’am sorry you will have to come tomorrow, it is a public holiday today. (It was Ambedkar Jayanti)
Me: What the hell are you saying!! Can you see the date when the sample was taken?

The call gets disconnected so I called again.

Me: I had called a minute back.
Tech: Ma’am that was a junior lady, I am the senior technician, tell me what’s the issue?

I repeated the question.

Tech: Ma’am the reports come from ABC place and since it is a holiday we did not get the report.
Me: *I had lost my cool* I gave this test on 4th, you had told me I will surely get the report today, I have a doctor’s appointment in a day and now you are saying even today the report is not ready? It is a hospital how can you do this?
Tech: Ma’am let me speak, the public holiday was not known to us and ……blah! Blah! Blah!!!

I heard her out and said my bit to which she says, “Ma’am we hardly get an off and if there is one what is our fault?” To which I replied, “Yep not your fault at all, it was my fault that I decided to give blood sample here” and then SHE banged the phone.

I cannot tell you how frustrated I was. Next day I had a 10-6 out of office meeting and was late in reaching home but still I went to the hospital to collect the report at 8 PM on my way back. The lady there asked me to wait and then within a second called me back, “Ma’am this report is not with us, you will get it in Room No 11 and between 8 AM – 4 PM only”

I FELT LIKE BANGING HER HEAD & MINE ON THE WALL.

No amount of cajoling or threat worked on her. I showed the date of the test & how they have been unnecessarily prolonging a simple thing, of how I can only come after 6 PM, of how they had failed to mention the time to me etc etc

All she said was, “Ma’am what to do this is how it is, we have no control on this”.

I finally said, “Keep the bloody report with you, I am never coming back here”.
Such is the plight of a government hospital.
  • They aren’t customer friendly
  • They have no consideration that this is about somebody’s health
  • Even if you are sick you need to run around counters and even then there is no guaranty that your wok will get done
  • The employees are just doing their duty
  • There is no sense of urgency in the employees
In current times when most of the pathology labs have made the reports available online, here we have government hospitals who take ten days to publish the report and collecting it such a headache that I can not tell you. The employees are not forthcoming and can make your life as difficult as possible.

I sympathise with people who cannot afford to go to a private clinic and have no other option but to run around in these hospitals. My heart goes out for them and I wish that better sense prevails in these hospitals and they realise what kind of responsibility lies on their shoulders.
As far as I am concerned I had to reschedule my appointment and have decided to get the tests done again and never to go to a government hospital.

11 April, 2014

I Want To...

Write something here but it is just not happening :-( but today I have resolved to write something so lemme try my trusted method in such times...let me shoot bullets!!!
  • Finally it is Friday!!! This 9 hours a day is taking its toll. By 9 PM I am so sleepy that I can sleep while sitting but the sleeping happens much later. The only thing that keeps me going is this mini chant, "Saturday Off ke liye kuch bhi karega"
  • The weather is so bloody hot that it is not fair!!!
  • That day while I & Hubby were talking about the Amethi seat I said, "Rahul Gandhi might win, you never know" at precisely that point the brat followed me and said, "Pappu Nahin Jeetega". It took me a minute to realise what he was saying and then I was ROFL!!! Who told him about Pappu?? Of Course me!! Ask him India Ka Pappu kaun hai and pat the reply will come!
  • That brings me onto the topic of Elections. The atmosphere in my office is quite charged up and we keep talking about elections. It is interesting.
  • I have been trying my level best to get my name included in the voting list. I have been running around to get my family's name included in it and after all the mehnat you know what? Just My FIL & My Hubby's name appears in the list. But I am not leaving it...I will vote this year. One way or the other!!
  • My reading has been very sporadic this year and I am not loving it.
  • I am perennially sleep deprived so much that I have to catch some winks at work. Ok! Don't stare! happens to the best of us.
  • MH370 tragedy is so sad no!! God know when will the mystery be solved. Though they are saying that they might be very close to the black box but well, with so many false leads I will have to see it to believe it.
  • I want to comment in all blog posts but keeping track with the A To Z posts is something that I am unable to manage! So sorry friends I do read you but commenting is not happening the way it should be.
The above points were written 2 hrs back and I was planning to write more but I have now realised that either now or never!!!

So here you go I click on Publish!!!

Do tell me how have you been!

03 April, 2014

Sorting Out Sid

Title: Sorting Out Sid
Author: Yashodhara Lal
Publisher: HarperCollins
Number of Pages 320
Genre Fiction Book
 
From the blurb

A thirty-six year old finds his life breaking apart in front of him with his marriage failing, his parents demeaning him and his friends backstabbing him. Yashodhara Lal’s Sorting Out Sid is the story of how one single mom arrives into his life, and perhaps lends it light once again.Siddharth Aggarwal’s life was good. He had been married for fifteen years now, his friends loved him and he was about to become the company’s youngest Vice President ever. But behind the calm front, his life is actually falling apart. His marriage is on the verge of failing disastrously, his parents think he is still a teenager and his friends are backstabbing him continuously. Add a machiavellian HR to the recipe and his life becomes a live volcano waiting to erupt. Enter Neha, a sprightly single mom who seems to be everything Sid has been missing in his life. Of course, she could also be the one reactant this mixture has been missing to let everything explode in Sid’s face. Sorting Out Sid is a tale of wit, humour and life’s finest details.

My View

This one is a time pass read and what makes it different is that but unlike the trend of women centric books this one is a man's story. These days we mostly get to read a woman's story in the light read genres. SOS Is a peek into the lives of Men who want to remain boys but will, life isn't as easy :D There are few situations in the book which feel a little exaggerated but then this is the problem with this genre things do go over top at times but at the end of the day if it makes you laugh all is ok!!

All in all A light humours read Sorting Out Sid makes for a quick read. Go for it :)

My Rating 4/5

31 March, 2014

All In A Day!!!

Tring Tring

The Guy: Hello! HDFC Home Loans
Me: Can I talk to SM?
The Guy: Kaun bol raha hai? Regarding?
Me: She knows...
The Guy:  Ok...

I listen in background when he shouts, Ma'am call for you!! and a second later he comes back

The Guy: But Ma'am the branch is closed.
Me: But I have a small query only.
The Guy: But Ma'am is not there.
Me: lol!!! If the branch is closed you shouldn't have taken the call and then you call her infront of me and I have heard her voice. Now you are saying she is not there?
The Guy: *Laughs sheepishly* Ma'am what to do she is not coming!!!

Later he did help me by asking my question but I actually laughed out loud over the whole cover up!!!! :D

~~~~~~~~~~~~~~~~~~~~~

Couple of days back, I had finished feeding Arnav and also finished telling him 15 minute long story when he felt the urge to go for potty.

After settling him on the commode I also settled on the stool when the following happened

Brat: Mumma Story
Me: No!! No!! U karo potty jaldi se.
Brat: Mumma story
Me: Arrey just now I had narrated such a long story
Brat: Mumma mujhe story nahin sunati
Me: Arrey just now I had shared a story na!!
Brat: If you don't tell me a story I will not talk to you, I will not even play with you.
Me: Arrey beta don't do this, I am tired. I also get tired of talking no!

Hubby who was sitting in the bedroom overheard the conversation and quipped, "Accha aisa bhi hota hai??"

I decidedly ignored the comment!! :P

~~~~~~~~~~~~~~~~~~~~~

Day before yesterday I fell victim to a combo of eating out & Heat and was down with Food Poisoning. I couldn't eat anything on Saturday night so when I woke Up I was a little weak. I went to pick up my brat and when he came in my godi he says...

Brat: Mumma when did you wake up?
Me: Just now!!
*As he was in my godi he took my face in his palms*
Brat: You look so Moul Molu!!
Me: Molu Molu???
Brat: Ya! Molu Molu!!!
Me: What does that mean?
Brat: Matlab aapka moonh kitna chotu sa dikh raha hai!!!
Me: lol!!!
Brat: Bilkul choooootu sa mooh ho raha hai aapka!! Bilkul baby jaisa!!! (Meaning your face is looking soooo small just like that of a baby!!!)

I was amazed with his observation!! How soon do kids grow up no??

28 March, 2014

The Big Announcement!!!!

No I am not pregnant! Though the brat has suddenly been saying, "let's get a Chotu Baby at home for playing" but I am treating it as a passing phase & ignoring the comments. Completely.

Neither have I been promoted.

So whats the big announcement??

Well the thing is tomorrow is my last Saturday in this company.

No, I haven't changed my job but my company has changed. Shucks! I am talking in riddles. To cut the long story short from April onwards my company is switching to 5 days a week working. And no prizes for guessing who is the happiest person around! Me!!!If you have been reading my blog you know how I crib about working on Saturdays. Every Saturday when Sonny boy wakes up to ask, "aaj kis kis ki chutti hai?" and I answer, Anrnav, Daddy, Daadu n Daadi ki. He would invariably ask, "Mumma ki nahin hai?" and my heart would break into million pieces. Yes I am exaggerating but you know what I mean.

Having completed more than a decade in this company, *yes you have read it right, now quit being amazed and read ahead* we were not expecting this kind of change. Its like every bloody year rumors would float about Saturday off being announced and it would never materialise. So, when couple of weeks back a senior cabin guy (who is a good friend of mine) asked, "hey what's the dope on Saturday off?" we just brushed him off. Well, not actually brushed him off, I & a colleague harassed him with, "how long have you been with the company, this long and you still believe in these rumors etc etc".

Then last Friday there was a different kind of energy on my floor, the Chairman was addressing the leaders of our company and there was anticipation about a big announcement. There was a podcast link where we could see the live action, I logged in in the site and plugged my earphones. I guess it was at the opportune moment because within 10 mins the chairman said, "the first big change that we are announcing is that of going on a 5 day week", I was dumbfounded for a minute and then immediately stood up and shouted, "5 days week announced". I can not tell you how the reactions ranged, from disbelief to happiness to being cynical, but at the end all were happy.

I then called my hubby, my voice was literally shaking when I broke the news to him and you know how he reacted? "Your work timings will increase/ this might be an April Fool prank" and I was like "thank you so much for being happy". He later did confess that he was sad that I would be home one more day for sucking his blood but I am choosing to ignore that comment. Completely!!!

Over the past week the full policy has come and I can not tell you that I am bloody happy but do you know what all thoughts crossed my mind about utilising Saturday??
  • We can take those holidays that we never could.
  • One day all work & the other day total rest/ enjoyment.
  • One more full day with my brat
  • I can bake that bread that I have always wanted to
  • I can cook more things that I wanted to but never had time for
  • I can go to Crawford Market which remains closed on Sunday (Hubby quipped I will rent a shop for you there but you know my reaction to such quips "ignore*)
Of course I will be putting in extra hours for the five days, I would be leaving earlier & coming late but Saturday off!!!! Yay!!!!! No more cribbing's on this blog on I work on Saturdays and my Whatsapp friends :P you need to find another reason to tease me :D

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